This package is designed to meet the requirements for salespeople and brokers renewing for the first time, as well as for all subsequent renewals. The courses included are: 3 hours of Management and Supervision, 3 hours of Trust Fund, 3 hours of Agency, 3 hours of Ethics, 2 hours of Implicit Bias, 3 hours of Fair Housing, and 3 hours of Risk Management. The remaining hours are focused on consumer service and consumer protection.

Course Format: Text

Credit Type: Consumer Protection, Implicit Bias, Fair Housing, Supervision, Risk Management, Trust Fund Handling, Ethics, Agency Relationships

Course ID(s): 5198-1046, 5198-1056, 5198-1055, 5198-1050, 5198-1047, 5198-1052, 5198-1049, 5198-1051, 5198-1054

Approved By: Department of Real Estate

  • Implicit Bias
    • California Implicit Bias Training: Part 1 [4 Activities]
      • 01. Introduction to 2-Hour California Implicit Bias Training
      • 02. Implicit Bias Awareness Training
      • 03. Prohibited Actions Related to Housing Discrimination
      • 04. Definitions for Key Terms
    • Implicit Bias - Incremental Quiz #1 (5 questions)
    • California Implicit Bias Training: Part 2 [3 Activities]
      • 01. Examining Implicit Bias
      • 02. Actionable Steps to Recognize and Address Implicit Biases, Part 1
      • 03. Actionable Steps to Recognize and Address Implicit Biases, Part 2: Decision-Making & Ethical Duties; Enforcement
    • Implicit Bias - Incremental Quiz #2 (5 questions)
    • Implicit Bias - Affidavit
    • Implicit Bias - State Issued ID Uploader
    • Implicit Bias - Final Exam (10 questions)
    • Implicit Bias - Alternate Final Exam (10 questions)
    • Implicit Bias - Confirm Course Completion
    • California 2-Hour Implicit Bias - Certificate of Completion (1 of 9)
  • Fair Housing
    • California Fair Housing Training - Class Component: Part 1 [2 Activities]
      • 01. Introduction to Fair Housing
      • 02. Overview of the Fair Housing Act
    • Fair Housing - Incremental Quiz #1 (5 questions)
    • California Fair Housing Training - Class Component: Part 2 [3 Activities]
      • 01. Fair Housing in California
      • 02. Fair Housing in California - Part 2
      • 03. Conclusion
    • Fair Housing - Incremental Quiz #2 (5 questions)
    • Fair Housing Practical Exercise - Real Estate Professional (26 questions)
    • Fair Housing Practical Exercise - Consumer Experiences (5 questions)
    • Fair Housing - Affidavit
    • Fair Housing - State Issued ID Uploader
    • Fair Housing - Final Exam (15 questions)
    • Fair Housing - Alternate Final Exam (15 questions)
    • Fair Housing - Confirm Course Completion
    • California 3-Hour Fair Housing - Certificate of Completion (2 of 9)
  • Risk Management
    • Risk Management [4 Activities]
      • 01. Introduction (Video)
      • 02. The Basics of Risk Management
      • 03. Risk and Real Estate Agents
      • 04. Risk and Real Estate Agents - Part 2
    • Risk Management - Incremental Quiz #1 (4 questions)
    • Risk Prevention [5 Activities]
      • 01. Risk and Real Estate Agents
      • 02. Risk Prevention and Reduction
      • 03. Risk Management and the Consumer
      • 04. Legal Responsibilities
      • 05. Conclusion (Video)
    • Risk Management - Incremental Quiz #2 (5 questions)
    • Risk Management - Affidavit
    • Risk Management - State Issued ID Uploader
    • Risk Management PDF
    • Risk Prevention PDF
    • Risk Management - Final Exam (15 questions)
    • Risk Management - Alternate Final Exam (15 questions)
    • Work Limit Checkpoint 1
    • Risk Management - Confirm Course Completion
    • California Risk Management Continuing Education Course - Certificate of Completion (3 of 9)
  • Supervision & Management
    • Supervision and Management [5 Activities]
      • 01. Characteristics of Successful Management
      • 02. The Functions of Management
      • 03. The Employer-Employee Relationship vs Independent Contractor Relationship
      • 04. Supervision and Management:
      • 05. Rules and Regulations of the State of California - Part 2
    • Supervision & Management - Incremental Quiz #1 (7 questions)
    • Offices and Licensees [7 Activities]
      • 01. Real Estate Offices
      • 02. Practicing Within Area of Competence
      • 03. Commissions and Fees
      • 04. Office Policy and Procedures
      • 05. Office Policy and Procedures (2)
      • 06. Use of an Office Policy Manual
      • 07. Setting out Grievance Procedures
    • Supervision & Management - Incremental Quiz #2 (10 questions)
    • Supervision & Management - Affidavit
    • Supervision & Management - State Issued ID Uploader
    • Supervision and Management PDF
    • Offices and Licensees PDF
    • Supervision & Management - Final Exam (15 questions)
    • Supervision & Management - Alternate Final Exam (15 questions)
    • Supervision and Management - Confirm Course Completion
    • California Management & Supervision - Certificate of Completion (4 of 9)
  • Trust Fund Handling
    • Financial Records [5 Activities]
      • 01. Introduction (Video)
      • 02. Financial Records
      • 03. Clients’ Trust Account
      • 04. Responsibility for Trust Monies
      • 05. Use of The Trust Account
    • Trust Fund - Incremental Quiz #1 (5 questions)
    • Mortgage Loan Brokerage [6 Activities]
      • 01. Mortgage Loan Brokerage
      • 02. Mortgage Loan Brokerage - Part 2
      • 03. Financial Records (Video)
      • 04. Financial Reports
      • 05. Financial Reports: Part 2
      • 06. Conclusion of Financial Records (Video)
    • Trust Fund - Incremental Quiz #2 (7 questions)
    • Trust Fund - Affidavit
    • Trust Fund - State Issued ID Uploader
    • Financial Records PDF
    • Mortgage Loan Brokerage PDF
    • Trust Fund - Final Exam (15 questions)
    • Trust Fund - Alternate Final Exam (15 questions)
    • Trust Fund - Confirm Course Completion
    • California Trust Fund Continuing Education Course - Certificate of Completion (5 of 9)
  • Regulation of Agency Relationships
    • Common Law of Agency [8 Activities]
      • 01. Introduction to the Common Law of Agency (Video)
      • 02. Introduction to Agency
      • 03. Formation of an Agency Relationship (Video)
      • 04. Parties to an Agency Agreement
      • 05. Creation of an Agency Relationship
      • 06. Types of Authority
      • 07. Types of Agency
      • 08. Responsibilities of the Parties and Termination
    • Agency - Incremental Quiz #1 (9 questions)
    • Real Estate Agency [4 Activities]
      • 01. Real Estate Agents (Video)
      • 02. Agency in the Real Estate Industry
      • 03. Regulation of Agency Relationships
      • 04. Conclusion (Video)
    • Agency - Incremental Quiz #2 (3 questions)
    • Agency - Affidavit
    • Agency - State Issued ID Uploader
    • Common Law of Agency PDF
    • Real Estate Agency PDF
    • Agency - Final Exam (15 questions)
    • Agency - Alternate Final Exam (15 questions)
    • Agency - Confirm Course Completion
    • California Agency Continuing Education Course - Certificate of Completion (6 of 9)
  • Ethical Practices
    • Principles of Ethics [5 Activities]
      • 01. Ethics for Real Estate Professionals
      • 02. What is Ethics?
      • 03. Ethical Concepts and Terminology
      • 04. Why Ethics Matter
      • End of cluster
    • Ethics - Incremental Quiz #1 (6 questions)
    • Ethical Actions [4 Activities]
      • 01. Ethical Situations Introduction
      • 02. Ethical Situations
      • 03. Violations and Disciplinary Actions
      • End of cluster
    • Ethics - Incremental Quiz #2 (3 questions)
    • Ethics - Affidavit
    • Ethics - State Issued ID Uploader
    • Course Content PDF
    • Ethics - Final Exam (15 questions)
    • Ethics - Alternate Final Exam (15 questions)
    • Ethics - Confirm Course Completion
    • California Ethics Continuing Education Course - Certificate of Completion (7 of 9)
  • 7 Hour Real Estate Business Practices
    • Supervision and Management [6 Activities]
      • 01. Introduction to Supervision and Management
      • 02. Characteristics of Successful Management
      • 03. The Functions of Management
      • 04. The Employer-Employee Relationship vs Independent Contractor Relationship
      • 05. Conclusion of Supervision and Management
      • End of cluster
    • Office Policy and Procedures [6 Activities]
      • 01. Introduction to Office Policy and Procedures
      • 02. Office Policy and Procedures
      • 03. Use of an Office Policy Manual
      • 04. Setting out Grievance Procedures
      • 05. Conclusion of Office Policies and Procedures
      • End of cluster
    • Incremental Quiz 1 (10 questions)
    • Financial Reports [5 Activities]
      • 01. Introduction to Financial Reports
      • 02. Financial Reports
      • 03. Financial Reports: Part 2
      • 04. Conclusion of Financial Reports
      • End of cluster
    • Property Management Recordkeeping [6 Activities]
      • 01. Introduction to Property Management Recordkeeping
      • 02. Financial Records
      • 03. Record Retention
      • 04. Trust Account Records
      • 05. Conclusion of Property Management Recordkeeping
      • End of cluster
    • Other Records [5 Activities]
      • 01. Introduction to Other Records
      • 02. Record Retention
      • 03. Other Types of Records
      • 04. Conclusion of Other Records
      • End of cluster
    • Incremental Quiz 2 (10 questions)
    • Agent Safety [13 Activities]
      • 01. Introduction to Real Estate Safety: Showing Property
      • 02. Identifying Threats
      • 03. General Safety Considerations
      • 04. Before the Showing
      • 05. Before the Showing - Part 2
      • 06. Before the Showing - Part 3
      • 07. The Showing
      • 08. Liability and Liability Insurance
      • View Additional Activities
    • Incremental Quiz 3 (10 questions)
    • Affidavit
    • PDF of Course Content
    • State Issued ID Uploader
    • Business Practices - Final Exam (20 questions)
    • Business Practices - Alternate Final Exam (20 questions)
    • Work Limit Checkpoint 2
    • Business Practices - Confirm Course Completion
    • California 7 Hour Business Practices - Certificate of Completion (8 of 9)
  • California 18-Hour Consumer Protection Course
    • Sources of Financing [6 Activities]
      • 01. Introduction (Video)
      • 02. Sources of Financing
      • 03. Down Payment Assistance Program
      • 04. Financial Markets
      • 05. Federal Monetary Control
      • 06. Sources of Financing (Video)
    • Loans and Loan Programs [5 Activities]
      • 01. Introduction (Video)
      • 02. General Concepts
      • 03. Loan Application Process
      • 04. Types of Loans
      • 05. Conclusion (Video)
    • Other Methods of Financing [5 Activities]
      • 01. Introduction (Video)
      • 02. Other Mortgages
      • 03. Sale and Leaseback
      • 04. Collateral Assignments
      • 05. Conclusion (Video)
    • 18-Hour Consumer Protection - Incremental Quiz #1 (16 questions)
    • Land Use Control [11 Activities]
      • 01. Introduction (Video)
      • 02. Land Use Control
      • 03. Zoning and Master Plans
      • 04. Building Codes and Regulations
      • 05. New Home Warranties
      • 06. Manufactured Dwellings
      • 07. Private Controls
      • 08. Common Interest Ownership
      • View Additional Activities
        • 09. Common Interest Ownership - Part 2
        • 10. Common Interest Ownership - Part 3
        • 11. Common Interest Ownership - Part 4
    • 18-Hour Consumer Protection - Incremental Quiz #2 (11 questions)
    • Land Use Control - Part 2 [12 Activities]
      • 01. California Land Use Controls
      • 02. Issues with Deeds Acquired in Foreclosure Sales
      • 03. Regulation of Special Land Types
      • 04. Regulation of Environmental Hazards
      • 05. Regulation of Environmental Hazards - Part 2
      • 06. Regulation of Environmental Hazards - Part 3
      • 07. Regulation of Environmental Hazards - Part 4
      • 08. Regulation of Environmental Hazards - Part 5
      • View Additional Activities
        • 09. Regulation of Environmental Hazards - Part 6
        • 10. Regulation of Environmental Hazards - Part 7
        • 11. California Land Use Controls - Part 2
        • 12. California Land Use Controls - Part 3
    • 18-Hour Consumer Protection - Incremental Quiz #3 (12 questions)
    • Advertising [12 Activities]
      • 01. Introduction to Advertising
      • 02. Promoting Your Business and Services
      • 03. Promoting Your Business and Services: Other Methods
      • 04. Creating an Advertising Plan
      • 05. Developing Your Professional Image
      • 06. Public Relations
      • 07. Fraud Issues: Puffing and Misrepresentations
      • 08. Technology Issues in Advertising and Marketing
      • View Additional Activities
        • 09. Relations Between Competitors
        • 10. Antitrust Laws
        • 11. Real Estate and Antitrust Laws
        • 12. Conclusion of Advertising
    • Agency & Property Management [4 Activities]
      • 01. Introduction (Video)
      • 02. Relationship Between Property Owner and Property Manager
      • 03. Property Manager Duties and Obligations
      • 04. Conclusion (Video)
    • Real Estate Business Practices [4 Activities]
      • 01. Introduction (Video)
      • 02. Successful Business Practices
      • 03. Business Organizations
      • 04. Conclusion (Video)
    • 18-Hour Consumer Protection - Incremental Quiz #4 (8 questions)
    • Real Estate Investment [7 Activities]
      • 01. Overview of Real Estate Investment
      • 02. Types of Investment Properties
      • 03. Investment Timing
      • 04. Developing an Investment Strategy
      • 05. Disclosure Laws
      • 06. Real Estate Syndication
      • 07. Real Estate Securities
    • 18-Hour Consumer Protection - Incremental Quiz #5 (9 questions)
    • Real Estate Valuation [5 Activities]
      • 01. Introduction (Video)
      • 02. Value
      • 03. Methods of Estimating Value
      • 04. Appraisal Process
      • 05. Conclusion (Video)
    • Tenant Relations [4 Activities]
      • 01. Introduction to Tenant Relations (Video)
      • 02. Tenant Rights
      • 03. Tenant Relations
      • 04. Conclusion (Video)
    • 18-Hour Consumer Protection - Incremental Quiz #6 (9 questions)
    • Taxation [5 Activities]
      • 01. Introduction (Video)
      • 02. Property Taxes
      • 03. Other Taxes
      • 04. Impact of Taxation on Financing Arrangements
      • 05. Conclusion (Video)
    • Assessment & Taxation [6 Activities]
      • 01. Introduction (Video)
      • 02. Assessment and Taxation of Real Property
      • 03. State Taxes
      • 04. Special Assessments
      • 05. Other Taxation Concepts
      • 06. Conclusion (Video)
    • Title Transfer [8 Activities]
      • 01. Introduction (Video)
      • 02. Transfer of Title
      • 03. Transfer of Title - Part 2
      • 04. Foreclosures, Short Sales, and Auctions
      • 05. Other Ways to Transfer Title
      • 06. Like-Kind Exchanges Under Internal Revenue Code Section 1031
      • 07. Mineral, Oil, and Gas Conveyancing in California
      • 08. Conclusion (Video)
    • 18-Hour Consumer Protection - Incremental Quiz #7 (19 questions)
    • 18-Hour Consumer Protection - Affidavit 1
    • 18-Hour Consumer Protection - State Issued Identification Uploader - Part 1
    • Sources of Financing, Loans and Loan Programs, and Other Methods of Financing PDF
    • Land Use Control - Part 1 PDF
    • Land Use Control - Part 2 PDF
    • Advertising PDF Part 1
    • Advertising PDF Part 2
    • 18-Hour Consumer Protection - End Point Exam (20 questions)
    • 18-Hour Consumer Protection - Alternate End Point Exam (20 questions)
    • Work Limit Checkpoint 3
    • 18-Hour Consumer Protection - Affidavit 2
    • 18-Hour Consumer Protection - State Issued Identification Uploader - Part 2
    • Agency & Property Management and Real Estate Business Practices PDF
    • Real Estate Investment PDF
    • Real Estate Valuation and Tenant Relations PDF
    • Taxation, Assessment and Taxation, and Title Transfer PDF
    • 18-Hour Consumer Protection - Final Exam (20 questions)
    • 18-Hour Consumer Protection - Alternate Final Exam (20 questions)
    • Consumer Protection - Confirm Course Completion
  • Course Completion
    • End of Course Mandatory Questionnaire
    • California 18 Hour Consumer Protection Course - Certificate of Completion (9 of 9)
    • Continuing Education Course Verification Form
Instructor Image

Instructor Bio

Sheri Wytcherley

Sheri Wytcherley is the instructor for many of our real estate courses. She is a chart-topping principal broker and has been a passionate real estate educator since 2012. See more details about Sheri's background here.